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See No Risk, Hear No Warning, Speak No Breach: The Cybersecurity Trap for Small Businesses 

 April 10, 2025

By  Jane Frankland

Small businesses make up 90% of the global business population. They’re not just the soul of local economies—they’re essential links in global supply chains and the heartbeat of innovation. Yet in today’s AI-driven, connected digital world, many of them are facing a threat they’re reluctant to see, hear, or acknowledge.

Just like the three wise monkeys, some small business owners are unintentionally following a philosophy of see no risk, hear no warning, speak no threat when it comes to cybersecurity. This mindset, often driven by optimism and necessity, can be fatal.

Because while small businesses are busy focusing on growth, connection, and community—hackers are focusing on them.

The Positivity Bias That’s Leaving Small Businesses Exposed

It’s easy to understand why many small business owners believe they’re too small to be noticed by hackers. It’s comforting. It’s positive. It’s human.

But it’s also wrong.

According to Mastercard, who’ve just surveyed 5,000 SME businesses over four continents, 46% of small businesses have already been hit by a cyberattack, and almost one in five of those were forced to shut down or file for bankruptcy as a result. Despite this, many small enterprises still operate under a dangerously outdated assumption:

“We’re not a target.”

This is known as positivity bias or the “Pollyanna Principle”—a psychological blind spot that causes people to overestimate positive outcomes and underestimate risks. In the context of cybersecurity, it’s a silent enabler for hackers who thrive on unguarded systems and untrained staff.

The Real Challenges—And Why the Odds Feel Stacked

Micro and small businesses face a perfect storm: limited budgets, lack of in-house expertise, and tools that feel either too complex or completely out of reach. Vendors often overlook them, seeing them as too small to serve.

Deeming them too time-consuming, unprofitable, or overly complex, business owners are often left struggling to secure their operations. They resort to piecing together free tools while juggling sales, staffing, supply chains, and customer experience, making secure business practices feel out of reach.

Even more concerning: 73% of small business owners say employee awareness is their top cybersecurity challenge. And yet only a quarter feel confident in teaching their teams how to stay safe online.

But this isn’t about scaring business owners into submission. It’s about reclaiming control through visibility and action—with the right support, tools, and partners.

Why Small Business Cybersecurity Matters More Than Ever

In a supply chain world, your weakest link is someone else’s risk exposure. The reputational and financial damage of a breach doesn’t stop at your business’s door—it impacts every client, partner, and transaction you’re connected to.

Cybersecurity isn’t about paranoia. It’s about resilience and when done well can aid business growth, which I discused on a LinkedIn Live recently with BT.

  • It protects your customers’ trust.
  • It strengthens your businesses’s reliability.
  • It signals to the market that you take your role seriously—especially in a world where AI is accelerating threats at scale.

And here’s the reality: Cyber attackers aren’t looking for a challenge. They’re looking for easy wins, and the harder you make it for them the higher the probability they’ll move on to easier targets.

3 Smart Moves to Break the Monkey Mindset and Build Cyber Strength

Small businesses don’t need to become cyber experts overnight. But they do need to step out of denial and into action. Here’s how:

1. Conduct a Cyber Risk Assessment: Think of this as your “cyber mirror.” It shows you what’s vulnerable and where to focus your time and budget. Online tools and trusted partners and initiatives, like mine (The IN Security Movement) are helping small businesses, including micro businesses, to do this in minutes, not months.

2. Prioritise Employee Awareness: Humans are the first line of defence—and also the weakest link when untrained. Invest in simple, engaging sessions on phishing, password hygiene, and how to spot red flags. It’s not just education—it’s empowerment. If you’re a larger SME, better still, apply a Human Risk Management solution, which combines technology, training, policies, and behavioural insights to reduce risks stemming from human actions, such as errors, negligence, or malicious intent.

3. Leverage Simple, Accessible Security Tools: Great security doesn’t require enterprise-grade budgets. From encrypted storage to anti-malware, there are affordable (often free) platforms designed specifically for small business needs. Initiatives from Cyber Monks and Mastercard are making these easier than ever to access.

AI’s Role: A Double-Edged Sword for the Underserved

AI isn’t just disrupting how we do business—it’s disrupting how we get attacked.

Today’s threats aren’t just automated—they’re personalised, adaptive, and faster than ever before. But here’s the good news: AI can also be a small business’s secret weapon, streamlining security, flagging anomalies, and automating defenses—if the right tools are in place.

The key is not being left behind. With the right guidance, even the smallest business can adopt AI defence on their own terms.

To End

Small businesses are too important to ignore—and too connected to remain unprotected. The IN Security Movement, together with Cyber Monks and Mastercard, is actively working to level the playing field.

Whether you’re a solo founder, a family-run shop, or a growing service business—your role in the global economy is vital. And you don’t have to face hackers and cyber risk alone.

If you’ve been seeing no risk, hearing no warnings, or speaking no threat—now’s the time to open your eyes, ears, and voice.

Protect what you’ve built. Lead with intention. Build with security baked in—not bolted on.

Next Steps

For less than the cost of your morning coffee, you can access My Cyber Risk, a tailored version of Mastercard’s RiskRecon vulnerability scanner. Designed for small businesses, it helps you identify, prioritise, and address cybersecurity threats to your websites or apps with ease.

To take your first step today, visit IN Security Movement’s latest initiative, which is 75% funded, to start your risk assessment and discover the tools that can help you thrive securely in an AI-powered world.

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Jane frankland

 

Jane Frankland MBE is an author, board advisor, and cybersecurity thought leader, working with top brands and governments. A trailblazer in the field, she founded a global hacking firm in the 90s and served as Managing Director at Accenture. Jane's contributions over two decades have been pivotal in launching key security initiatives such as CREST, Cyber Essentials and Women4Cyber. Renowned for her commitment to gender diversity, she authored the bestselling book "IN Security" and has provided $800,000 in scholarships to hundreds of women. Through her company KnewStart, and other initiatives she leads, she is committed to making the world safer, happier, and more prosperous.

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